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Account requirements

Before Moov enables a capability, the account must meet its requirements: verification, business representatives (business accounts only), underwriting, and the platform agreement. What's required depends on the account type and the capabilities requested.

Outstanding items appear in each capability's requirements.currentlyDue. See fulfill requirements for which requirement applies to which capability, and troubleshoot capabilities to fix errors.

In this section

Verification

Learn Moov's KYC and KYB identity verification requirements for individuals and businesses, and what happens when verification can't be completed.

Business representatives

Learn about control officers and beneficial owners, the two types of business representatives required for KYB verification.

Underwriting

Learn when Moov requires underwriting for payment capabilities, which fields to submit at each volume tier, and how to check for new requirements.

Platform agreement

Learn how to collect acceptance of Moov's platform agreement with a terms of service token, the manual API method, Moov.js, or the terms of service Drop.