Disputes
Moov currently supports RDR (Visa Rapid Dispute Resolution) decisioned pre-disputes and chargebacks from all card networks.
Moov engages directly with the card networks and communicates dispute details to you via API (and Dashboard). You're required to pull dispute data and pass it along to your merchants on an ongoing basis.
Read our dispute documentation.
Disputes
Review disputes filed against your transfers and decide whether to accept them.
Dispute evidence
Upload, review, and submit the evidence used to contest a dispute.
Upload evidence file
POST
/accounts/{accountID}/disputes/{disputeID}/evidence-file
Upload evidence text
POST
/accounts/{accountID}/disputes/{disputeID}/evidence-text
List dispute evidence
GET
/accounts/{accountID}/disputes/{disputeID}/evidence
Get dispute evidence
GET
/accounts/{accountID}/disputes/{disputeID}/evidence/{evidenceID}
Get dispute evidence data
GET
/accounts/{accountID}/disputes/{disputeID}/evidence/{evidenceID}/data
Update dispute evidence
PATCH
/accounts/{accountID}/disputes/{disputeID}/evidence/{evidenceID}
Delete dispute evidence
DELETE
/accounts/{accountID}/disputes/{disputeID}/evidence/{evidenceID}
Submit dispute evidence
POST
/accounts/{accountID}/disputes/{disputeID}/evidence/submit