List support tickets
List all the support tickets created under a Moov account.
To access this endpoint using an access token
you'll need to specify the /accounts/{accountID}/tickets.read scope.
If you're listing another account's tickets, then you'll need to
specify the /accounts/{partnerAccountID}/tickets.read and /accounts/{accountID}/profile.read scopes.
GET
/accounts/{accountID}/tickets
curl -X GET "https://api.moov.io/accounts/{accountID}/tickets" \
-H "Authorization: Bearer {token}" \
-H "X-Moov-Version: v2026.04.00"mc, _ := moov.NewClient()
var accountID string // customer
mc.ListTickets(ctx, accountID, moov.WithTicketCount(1))
import { Moov } from "@moovio/sdk";
const moov = new Moov({
security: {
username: "",
password: "",
},
});
async function run() {
const result = await moov.support.listTickets({
count: 20,
accountID: "8ef75c13-2a50-4438-b294-2a850eb4986d",
});
console.log(result);
}
run();declare(strict_types=1);
require 'vendor/autoload.php';
use Moov\MoovPhp;
use Moov\MoovPhp\Models\Components;
use Moov\MoovPhp\Models\Operations;
$sdk = MoovPhp\Moov::builder()
->setSecurity(
new Components\Security(
username: '',
password: '',
)
)
->build();
$request = new Operations\ListTicketsRequest(
count: 20,
accountID: '8ef75c13-2a50-4438-b294-2a850eb4986d',
);
$response = $sdk->support->listTickets(
request: $request
);
if ($response->object !== null) {
// handle response
}package hello.world;
import io.moov.sdk.Moov;
import io.moov.sdk.models.components.Security;
import io.moov.sdk.models.operations.ListTicketsRequest;
import io.moov.sdk.models.operations.ListTicketsResponse;
import java.lang.Exception;
public class Application {
public static void main(String[] args) throws Exception {
Moov sdk = Moov.builder()
.security(Security.builder()
.username("")
.password("")
.build())
.build();
ListTicketsRequest req = ListTicketsRequest.builder()
.accountID("8ef75c13-2a50-4438-b294-2a850eb4986d")
.count(20L)
.build();
ListTicketsResponse res = sdk.support().listTickets()
.request(req)
.call();
if (res.object().isPresent()) {
System.out.println(res.object().get());
}
}
}from moovio_sdk import Moov
from moovio_sdk.models import components
with Moov(
security=components.Security(
username="",
password="",
),
) as moov:
res = moov.support.list_tickets(account_id="8ef75c13-2a50-4438-b294-2a850eb4986d", count=20)
# Handle response
print(res)require 'moov_ruby'
Models = ::Moov::Models
s = ::Moov::Client.new(
security: Models::Components::Security.new(
username: '',
password: ''
)
)
req = Models::Operations::ListTicketsRequest.new(
count: 20,
account_id: '8ef75c13-2a50-4438-b294-2a850eb4986d'
)
res = s.support.list_tickets(request: req)
unless res.object.nil?
# handle response
endusing Moov.Sdk;
using Moov.Sdk.Models.Components;
using Moov.Sdk.Models.Requests;
var sdk = new MoovClient(security: new Security() {
Username = "",
Password = "",
});
ListTicketsRequest req = new ListTicketsRequest() {
Count = 20,
AccountID = "8ef75c13-2a50-4438-b294-2a850eb4986d",
};
var res = await sdk.Support.ListTicketsAsync(req);
// handle responseThe request completed successfully.
A paginated list of items. The
nextPage field is omitted if there are no more pages available.{
"items": [
{
"ticketID": "string",
"number": 0,
"title": "string",
"contact": {
"email": "string",
"name": "string"
},
"status": "new",
"createdOn": "2019-08-24T14:15:22Z",
"updatedOn": "2019-08-24T14:15:22Z",
"latestMessageOn": "2019-08-24T14:15:22Z",
"closedOn": "2019-08-24T14:15:22Z",
"foreignID": "string"
}
],
"nextPage": {
"cursor": "string"
}
}Response headers
x-request-id
string
required
A unique identifier used to trace requests.
The request contained missing or expired authentication.
Response headers
x-request-id
string
required
A unique identifier used to trace requests.
The user is not authorized to make the request.
Response headers
x-request-id
string
required
A unique identifier used to trace requests.
Request was refused due to rate limiting.
Response headers
x-request-id
string
required
A unique identifier used to trace requests.
The request failed due to an unexpected error.
Response headers
x-request-id
string
required
A unique identifier used to trace requests.
The request failed because a downstream service failed to respond.
Response headers
x-request-id
string
required
A unique identifier used to trace requests.
Headers
X-Moov-Version
string
Set this header to v2026.04.00 to use the API described in this specification. When omitted, the server defaults to v2024.01.00, which may not match the behavior documented here.
Possible values:
v2026.04.00
Path parameters
accountID
string
required
Query parameters
cursor
string
count
integer
<int64>
Default:
200status
string
Possible values:
new,
in-progress,
on-hold,
closed
foreignID
string
Response
nextPage field is omitted if there are no more pages available.
items
array<object>
required
Show child attributes
closedOn
string<date-time>
contact
object
Show child attributes
string
required
name
string
createdOn
string<date-time>
foreignID
string
latestMessageOn
string<date-time>
number
integer
status
string<enum>
Possible values:
new,
in-progress,
on-hold,
closed
ticketID
string
title
string
updatedOn
string<date-time>
nextPage
object
Show child attributes
cursor
string
required
The cursor value to use for the next page of items.